The Beam telepresence robot has been making waves in our culture, from The Big Bang Theory's "Shelbot" to Edward Snowden's remotely-delivered TED talk. But how do you create a product experience that allows anyone to become a robot pilot? Join Suitable Technologies’ Director of Marketing, Erin Rapacki, in a talk about the unique user design challenges behind the Beam system. Erin will tell the story of the research methods, needs analysis, and design processes that led to the Beam’s uniquely immersive user experience.