Steph hay ux15

Steph Hay is a pioneer of content-first design and Lean Content testing, two low-risk methods for proving traction before building a product. She leads Capital One's Content Strategy team, which designs experiences that feel like personalized conversations, and she also runs “What’s Up Thursday,” a weekly design share for the entire design team (175 people across 11 locations). 

Steph's a two-time startup founder; mentor with 500 Startups and the Lean Startup Conference; and former consultant working with Ben & Jerry’s, Coldwell Banker, and Wells Fargo.

Ask her anytime about Ohio, CrossFit, or ramen noodles—three things she loves.

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